Terms and Conditions

Terms and Conditions

Request For Terms and Conditions


Overview

Terms and Conditions

 

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use our services.


1. Use of the Site

  • You must be at least 18 years old or the age of majority in your jurisdiction to use this Site.

  • You agree to use the Site for lawful purposes only.

  • You are responsible for ensuring that your use of the Site complies with all applicable laws.


2. Services Provided

We offer travel-related services including (but not limited to):

  • Flight and hotel bookings

  • Umrah and Hajj packages

  • Custom travel itineraries

  • Travel insurance assistance

  • Visa processing support

We act as an intermediary between users and third-party travel providers. All bookings are subject to the terms and conditions of those providers.


3. Booking and Payments

  • All bookings are subject to availability and confirmation.

  • You are responsible for providing accurate information during the booking process.

  • Payment terms (full/partial payments, deadlines, methods) will be outlined at checkout.

  • Prices are subject to change until booking is confirmed.

  • We reserve the right to cancel a booking if payment is not received on time.


4. Cancellations and Refunds

  • Cancellation and refund policies vary by service and supplier.

  • You must review the specific cancellation terms applicable to your booking.

  • Service fees may be non-refundable.

  • Refund processing times depend on the third-party provider and payment method.


5. Travel Documents and Requirements

  • You are solely responsible for ensuring that all travelers have valid passports, visas, vaccination records, and other required documentation.

  • We are not liable for denial of boarding, entry, or other travel disruptions due to missing or invalid documents.


6. Changes and Modifications

  • We reserve the right to modify or cancel services due to unforeseen circumstances (e.g., force majeure, airline schedule changes).

  • If changes are necessary, we will inform you promptly and offer alternatives or refunds where applicable.


7. Third-Party Services

Our Site may link to or promote services provided by third-party vendors. We are not responsible for:

  • The accuracy or reliability of third-party content

  • Loss or damage caused by third-party services

  • The terms and conditions of those services


8. Intellectual Property

All content on this Site, including text, images, logos, and designs, is our property or used with permission and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any part of the Site without our written consent.


9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or services.

  • Our liability, if any, is limited to the amount paid by you for the service in question.


10. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, damages, or legal fees resulting from:

  • Your violation of these Terms

  • Your use of the Site or services

  • Any third-party claims related to your actions


11. Privacy Policy

Your use of the Site is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal data.


12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.


13. Changes to Terms

We may update these Terms from time to time. The latest version will be posted on this page with the effective date. Continued use of the Site indicates your acceptance of any updates.


14. Contact Us

 

If you have any questions about these Terms, please contact us through our contact us page.

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